At Riana Lense, we are committed to delivering your photography equipment, cameras, and lenses safely and on time. Please read our Shipping Policy carefully.
1. Shipping Methods
- All orders are shipped via reliable courier partners.
- Shipping options and delivery timelines will be provided at checkout.
2. Delivery Time
- Delivery typically takes 3-10 business days, depending on your location.
- Please note that delivery times are estimates and may vary due to unforeseen circumstances or courier delays.
3. Cash on Delivery (COD)
- Riana Lense only accepts cash on delivery as the payment method.
- Payment is collected at the time of delivery. Please ensure that the exact amount is ready.
4. Shipping Charges
- Shipping fees, if applicable, will be displayed at checkout.
- Any customs duties, taxes, or additional charges for international shipping are the responsibility of the customer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use this number to monitor your order until it reaches you.
6. Address Accuracy
- Please provide accurate and complete shipping information.
- Riana Lense is not responsible for delays or non-delivery due to incorrect addresses.
7. Lost or Damaged Shipments
- In the rare event of lost or damaged shipments, please contact us immediately at [email protected].
- We will work with the courier to resolve the issue or arrange a replacement as appropriate.
8. Contact Us
For any questions regarding shipping, please reach out to us at [email protected]